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Frequently asked questions
Are these real temple charms?
Yes. Every charm is obtained directly from the temple or shrine named on its page — at the counter or through the temple’s own shop. We never buy from resellers or marketplaces.
Are you part of the temple?
No. We are an independent shop in Tokyo. We are not affiliated with, endorsed by, or acting on behalf of any temple or shrine. We use their names only to tell you where each charm came from.
Is it okay to buy omamori for someone else?
Yes. In Japan, charms are commonly obtained for family and friends, and giving one is a way to wish someone well.
How should I keep a charm?
Keep it with you — in a bag, a wallet, or a car. Charms are traditionally not opened. Many people keep a charm for about a year, then return it to a temple or shrine and receive a new one.
Can I mix charms from different temples?
Yes. Each charm has its own price, and tracked shipping is free on any 3 or more charms, whatever the combination.
Why does delivery take about 3 weeks?
Standard shipping uses Japan Post’s tracked airmail for small packets, which usually takes about 18 days to reach the US. Express (EMS) usually arrives in about a week.
Will I pay customs fees on delivery?
No. We prepay US import duties before the package leaves Japan, and the cost is included in our prices.
Can I return a charm?
Because charms are religious items, we cannot accept returns for a change of mind. If something arrives damaged or is not what you ordered, contact us within 14 days and we will make it right.
Can I order for a group or a business?
Yes, in small quantities — for example, gifts for a tour group, clients or your team. Write to [email protected] with the charms and quantities you have in mind, and we will tell you what we can obtain and when. We do not supply charms for resale.
Do you ship to Australia?
Yes. Choose Australia in your bag. Standard shipping (tracked airmail) usually takes about 2 to 3 weeks and Express (EMS) about 1 to 2 weeks. A few charms made of wood, bamboo or similar natural materials cannot be sent to Australia; the product page says so.
Will I pay customs fees or GST in Australia?
Goods worth AUD 1,000 or less are not charged import duty or GST at the Australian border, and we do not add GST to your order. In most cases there should be nothing to pay on delivery. If you are asked for a fee, please contact us before paying.
Do you ship to Singapore?
Yes. Choose Singapore in your bag. Standard shipping (tracked airmail) usually takes about 1 to 2 weeks and Express (EMS) about 2 to 4 days. Orders to Singapore are limited to 8 charms.
Will I pay GST or customs fees in Singapore?
We do not charge GST or import duty at checkout. Under Singapore’s current rules, goods sent by post or air with a total value of S$400 or less are relieved from GST on import, and most goods carry no customs duty. If several of our orders arrive together on the same flight, they may be treated as one import; if the combined value is over S$400, GST may be collected before delivery. Rules can change, so please check with SingPost if you are unsure.